At coba8, your privacy is more than a legal obligation — it is a core value we uphold. Find out exactly how we collect, use, and protect your personal information as a member of our platform.
This Privacy Policy ("Policy") is published by coba8 ("we", "Platform") and describes how we handle personal information collected from users of the coba8.onl website, the coba8 mobile app, and all related services ("Platform").
This Policy applies to all visitors, registered users, and active members of the coba8 platform. It complies with the data protection principles set out in Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.
By using the coba8 platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this Policy, please stop using our platform. For any enquiries, our privacy team is available to assist you at any time.
Coba8 collects your personal information through several different channels. Below is a comprehensive overview of the data we collect and why it is needed:
a) Account Registration Information
When you register a coba8 account, we collect basic information required to verify your identity and manage your account:
b) Identity Verification (KYC) Information
As a responsible and law-compliant betting platform, we are required to carry out a Know Your Customer (KYC) process. Documents that may be requested include:
c) Financial and Transaction Information
To enable deposits and withdrawals of funds, we record:
d) Technical and Usage Information
When you browse or use our platform, the system automatically records:
Every piece of data we collect is used for transparent and legitimate purposes. Below is a summary of our data usage:
| Purpose of Use | Data Types | Legal Basis |
|---|---|---|
| Account management | Registration, KYC | Contract performance |
| Processing transactions | Finance, transactions | Contract performance |
| Fraud prevention | Technical, financial | Legitimate interests |
| AML/KYC Compliance | KYC, transactions | Legal obligations |
| Customer Support | Registration, communications | Contract performance |
| Marketing communications | Email, phone number | Your consent |
| Analytics and improvements | Technical, usage | Legitimate interests |
We use your information to verify your identity during login, process deposits and withdrawals securely, identify and prevent fraudulent activity or money laundering, and deliver a personalised and relevant gaming experience. For marketing communications, you may unsubscribe at any time via the link included in every promotional email we send.
Coba8 does not sell, rent, or trade your personal information to any third party for commercial purposes. Your information is only shared in the following limited and necessary situations:
Trusted Service Providers: We work with selected third parties to ensure smooth platform operations. This includes payment gateway providers that process your transactions, licensed game software providers, identity verification systems (eKYC), and cloud computing services that store your data securely. All third parties are bound by strict data confidentiality agreements and are only permitted to use your data for specified purposes.
Legal and Regulatory Obligations: In certain cases, we may be required by law to disclose your information to the relevant authorities. This includes:
Platform Interest Protection: We reserve the right to disclose necessary information to investigate, prevent, or take action against illegal activities, violations of our terms of service, situations involving threats to personal safety, or the exercise of our legal rights.
Your data security is our top priority at coba8. We continuously invest in the latest security infrastructure to ensure your information is always protected from unauthorised access, loss, or misuse.
Key security measures we implement include:
While we take all reasonable steps to protect your data, no system is entirely risk-free. You also play an important role — always use a strong and unique password for your coba8 account, never share your login details with anyone, and make sure you log out after every session, especially on shared devices.
The coba8 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and help us understand how users interact with our platform.
There are several types of cookies we use:
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality and user experience of the coba8 platform.
As a coba8 member and data subject under Malaysia's PDPA, you have several important rights regarding the personal information we hold about you. We are committed to respecting and facilitating the exercise of these rights:
To submit any request relating to the rights above, please contact our privacy team by email at [email protected]. We will process your request within 21 business days. Please note that some requests may require identity verification first to ensure the security of your account.
Coba8 does not retain your personal data longer than necessary for the purpose it was collected, or as required by applicable law. The following are our data retention period guidelines:
Once the designated retention period has expired, your data will be securely deleted or anonymised using methods that comply with industry security standards. You may request account closure at any time, and we will process the deletion of eligible data within 30 days, while complying with applicable legal retention obligations.
The coba8 platform is an adult service exclusively intended for individuals aged 18 and above. We do not knowingly collect or process personal information from children under the age of 18.
All account registration applications are processed with strict age verification. Should we find that information has been collected from a person under the age of 18, the account in question will be closed immediately and all related information will be deleted from our systems without delay.
Coba8 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our privacy practices, platform technology, legal requirements, or other operational reasons. The "Last Updated" date displayed at the top of this page will always reflect the latest version in effect.
For significant changes to how we process your personal data, we will notify you via email to your registered address or through a prominent notice on the platform's home page at least 14 days before the changes take effect. Your continued use of the coba8 platform after the effective date constitutes your acceptance of the updated Privacy Policy.
We welcome any questions, concerns, or complaints regarding your privacy and data protection. The coba8 privacy team is committed to providing transparent and timely responses:
If you are not satisfied with our response to your privacy complaint, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) as the responsible regulatory body under PDPA 2010.
Privacy is more than a document — it is a daily practice we prioritise in every operational and technology decision we make.
All sensitive data is protected with AES-256 encryption and the latest SSL/TLS standards. Your personal and financial information cannot be read by any unauthorised party, whether in transit or at rest.
Our identity verification process uses the latest eKYC technology to ensure your documents are processed quickly and securely. KYC documents are stored in a fully encrypted environment and are only accessible by authorised personnel.
Coba8 has never and will never sell, rent, or trade your personal information to advertisers, data brokers, or any third party for commercial purposes. Your data belongs to you — it is not our commodity.
All our data processing practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Our privacy team continuously monitors legal developments to ensure full compliance at all times.
Our automated security system monitors suspicious activity around the clock. Should any security incident affecting your data occur, we will notify you within the timeframe required by law.
You have full control over your personal data — from updating profile information and managing marketing communication preferences, to requesting account deletion. All of this can be done through your account settings or by contacting our support team.
Request a copy of all personal information we hold about you at any time.
Update or correct any inaccurate or incomplete information in our records.
Request deletion of your personal data, subject to legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time without providing a reason.
Withdraw your consent for consent-based processing at any time without affecting prior processing.
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection.
Coba8 combines world-class gaming experiences with robust data protection. Register now and enjoy a safe, fair wagering platform trusted by hundreds of thousands of members across Malaysia.